Pure Fishing Seeks Customer Service Experience Coordinator

Responsible for working towards Best in Class Customer Service while receiving, processing, and entering orders and accounting related work flow; handling Sales and Customer inquiries and complaints in a timely fashion; interacting with consumers via social media, and for account management on selected key accounts. Individuals are expected to identify and be an active participant in process improvements that mutually benefit the Customer and Pure Fishing, work towards providing Best in Class customer service, while demonstrating the Values and Behaviors of Pure Fishing. Receives telephone orders and enters orders and return material authorizations. Provides exceptional service to each customer and sales team member by focusing on meeting their needs through courteous attention to details, timely follow-up on all requests and issues, and maintains a desire to serve the customer.

High school diploma is required. College degree preferred. Two years customer service related experience assisting external customers on the telephone. Prefer experience developing and maintaining relationships with customers and field sales representatives in an account management capacity.

To apply for the position and submit a resume’, go to www.jarden.com under Careers.