Tigers

I have no idea why, but a couple of my favorite quotes involve tigers, and they both offer lessons that I think about quite often. Chris Rock does a few comedy routines that not only make me laugh, but they ...

Customer Service: Filling a Hole

  Steve Jobs once said, “A lot of times people don’t know what they want until you show it to them.” He said it before Apple came out with the iPhone, but you can bet that attitude was part of the think...

You Have Three Choices

Through the years, I’ve heard some variation of this many times: “Some people make things happen. Some people watch things happen. And then there are those who wonder, ‘What the hell just happened?’” (more&...

“Highly Satisfieds”

I know my way around fast food drive-thrus. In fact, you could say I’m something of an expert. I’m not sure how many burgers, burritos and chicken sandwiches I’ve ordered through the years, but it’s a lot — too...

You Talkin’ to Me?

I like movies, and one of my favorite actors is Robert DeNiro. He’s impressive in every role, but one of my favorites was from “Taxi Driver” (1976). In it, DeNiro plays an obsessed cabbie named Travis Bickle. ...

Big Rock, Little Snow

Last week I was at the Big Rock Sports East Show in Raleigh, North Carolina. It was a strong show that would have been even better if the weather had cooperated. A cold front came through during the middle of t...