Thursday Grab-Bag

I planned to make this column about my (rather limited) experiences in Japanese tackle shops. I’m fascinated by the way they do business there and how differently we do things here in the U.S. But then the Cub...

Big (Tackle) Shop of Horrors

Most tackle store customer service experiences are pretty lackluster. They don’t make an impression. I go in, I look around, I buy something, and I’m gone. Unless it’s a shop I visit regularly, there’s just not...

Notes from the ASA Summit

NEW ORLEANS — Part meeting, part reunion yet somehow still all business, the 2016 ASA Sportfishing Summit is underway in New Orleans. It opened with introductory remarks from ASA President and CEO Mike Nussman,...

Meatball Madness

My wife enjoys shopping at IKEA. If you haven’t been there, I highly encourage you to visit … once. The stores are Swedish, and the word IKEA (roughly translated) means “crap you must assemble.” (more…)...

Ode to a Tackle Shop

When I was a kid — 13 or 14 years old — there was a tackle shop near where I grew up in South Carolina. As I recall, it was on Highway 378, just east of what locals call “The Circle.” (more…)...

How to Irritate a Customer

I write this from a very nice hotel room overlooking the Atlantic Ocean. I’m here as the guest of the Florida Outdoor Writers Association, and later today I give a presentation I’ve titled, “10 Ways to Irritate...

The Value of Free

Some people are drawn in by “free.” I’m a little wary of it. There’s something about “free” I just don’t trust. I always want to look it over — really carefully — to make sure there’s not a catch. (more&he...